Privacy Policy

Madison Service Center LLC (“we,” “us,” or “our”) operates the website https://madisonservicect.com/ (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site and our automotive repair services.

1. Information We Collect

While using our Site or visiting our service center, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Name, email address, and phone number.
Vehicle information (VIN, make, model, year, license plate number).
Billing and payment information.
Service history and repair records.

2. Use of Your Information

We use the information we collect to:

Provide, operate, and maintain our automotive repair services.
Process transactions and send related information, including confirmations and invoices.
Communicate with you regarding service updates, appointments, and technical notices.
Improve our customer service and website functionality.
Comply with legal obligations and prevent fraudulent transactions.

3. Log Data and Cookies

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, and the time and date of your visit.

We may use “cookies” to collect information to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with third-party service providers (such as payment processors or parts suppliers) solely to help us operate our business and provide services to you, provided that those parties agree to keep this information confidential.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Madison Service Center LLC
608 Boston Post Rd, Madison, CT 06433
Phone: (203) 245-7534
Email: mscoffice608@gmail.com